"I came in not expecting much, and thinking I was going to waste 2 good days, but the comments, instructions and dialogue has taught me an enormous amount. Thank you."
"The best course I have taken in my career. Incredible teaching and a very supportive environment."
"This course taught me how to jump in and not look back. Stepping out of my comfort zone and challenging myself is exactly what I needed."
"Being in front of actual respondents. It really forces you to put your learning into action. I think it's what sets the course apart from traditional training sessions, where the teacher lectures and the student takes notes."
"Thank you SO much for all your input and guidance. This training will help shape my future."
"This was absolutely an excellent course; worth every nickel! Thank you so much for all your efforts to make this such a rewarding and full experience."
"Thoroughly enjoyable and useful experience. I'm ready to jump in and start moderating."
"Great course. Excellent trainers. I highly recommend this course to anyone wanting both a grounding in the principles and hands on experience with moderating focus groups."
""I really appreciated the real time feedback, being able to see myself so soon after the delivery of my practice session was invaluable. This allowed for growth during the course."
Principles of Qualitative Market Research
Project Management & Screener Development
Fundamentals of Moderating
All About Ethnography
Moderating: Kid and Teen Qualitative Sessions
Fundamentals of IDI Moderating
Principles of UX/Usability Research & Testing
Qualitative Analysis & Reporting
Qualitative Toolbox - Interventions/Projective Techniques
RIVA 433 & MM Exam
Mastery in Action & Master Moderator Exam
Facilitating - Practical Tools, Tips & Techniques
- RIVA Webinars
- RIVA Coaching Services
- RIVA Custom Courses
- Payment Policy
RIVA 433 - Mastery in Action & Exam
Course Fee: $3,975 US$This course is only for Master Moderator Candidates who are enrolled in the Master Modertor Program and have met all other requirements to take the Master Moderator Exam.
Designed for highly experienced moderators and researchers, this 3-day course provides an experiential training environment for students to critically observe and model masterful moderating techniques. Founders of the RIVA Training Institute, Naomi R. Henderson and Jo Ann Hairston who together have conducted close to 10,000 focus groups, teach this capstone course. Students will have opportunities to critically observe a variety of trained moderators, in person and on tape, view a group conducted by a Master Moderator with consumer respondents, plus get feedback of their own moderating work. In addition to the unique experience of learning special tools and techniques from moderators who are renowned in their specialty areas, students will also learn through collegial sharing and solution-finding of challenges in the current research industry. A review of mastery level qualitative research skills and knowledge will work to prepare participants for the written and practicum examination for RIVA's Master Moderator TM Certificate.
After taking this course, graduates will:
- Hone their critical observation of styles of other experienced moderators and apply learning to their own work
- Have gained feedback on their own style and skills
- Discover ways fellow researchers have tackled research and project challenges
- Hone techniques for not settling for surface data
- Hone alternative techniques to elicit appropriate respondent behavior
- Hone techniques to gracefully handle challenging respondent situations
- Have a benchmark to model their own skills and to use when evaluating other moderators
- Have a deep understanding of research ethics
- Have knowledge and understanding of the skills of a RIVA Training Institute Master Moderator.
Intros, building a team that is moving to mastery, critical observation and feedback of student's work, coached procedures, critical observation of group with recruited respondents conducted by Master Moderator-Trainer, critical observation and feedback of students work, coached procedures.
Day 1, Evening:
Homework assignment 1-2 hours in length
Review of student worksheets, critical observation and feedback of students' work, coached procedures, case studies, review of skills and knowledge needed by those wishing to acquire a certificate as a RIVA Training Institute Master Moderator, review of key concerns.
Day 2, Evening:
Homework assignment 1-2 hours in length
Written and practicum exam.
Upcoming Courses Course Fee $3,975 US$
- Rockville, MD
May 14-16, 2018 - Contact the Executive Director, Amber Tedesco for approval - 301-770-6456x101
Register Online - Register for this course today!
After completing this RIVA course, you will receive a "Certificate of Completion" stating you have completed the coursework that was required of you. This is not the same as saying you are "certified" as a moderator/analyst/planner/facilitator. You may add this terminology to your resume: "Holds a Certificate of Completion in [NAME OF TRAINING COURSE], from the RIVA Training Institute." You cannot say you are a "Certified Researcher" because you have not completed a written exam or practicum. If you are interested in certification, please review RIVA's Master Moderator Certificate Program.